Trust = Increased Speed + Increased Income + Decreased Cost

To make a commitment you build hope. To keep a committment you build TRUST.

The Thirteen Behaviors to Building High Trust Relationships
1. Talk Straight – Tell the Truth and Leave the right impression
2. Demonstrate Respect – For yourself and others
3. Create Transparency – About your intentions
4. Right Wrongs – Whenever possible and as quickly as possible
5. Show Loyalty – Acknowledge, Recognize & Celebrate others!
6. Deliver Results – Instead of Activity
7. Getting Better – Constantly show you are working to improve yourself/product/etc.
8. Confront Reality – Be willing to see things as what happened not what you feel or think about it.
9. Clarify Expectations – Up front and frequently throughout the relationship
10. Hold Accountabilty – Do what you say you will, when you say you will and Right wrongs when you don’t.
11. Listen 1st – To others before you speak
12. Keep Committments – all so see #10 and #4.